How to get your sales staff to sell more

I’m often asked how retailers can get their sales staff to sell more and be proactive in selling?”  After listening a bit longer,  I learn that they’re using intimidation and threats to motivate their people.  If you’re a retail business owner, you’re likely a great entrepreneur but not necessarily a great manager of people.  So the fastest, easiest way to encourage or motive is to take some time to learn when are they truly happiest and most successful and then do everything you can to get them working in that state.  If Carl loves being in front of people and selling, don’t put him in charge of displays.  If Linda loves the details and metrics, make her your manager or support staff.  Getting people working where they’re their happiest will result in an extremely happy and profitable team.